Guide
Contact: Reaching PJOK Support and Our Team
Quick Summary
- Account, payment and bonus questions go to PJOK support, not to us.
- PJOK support is reached through live chat or the help section on its site or app.
- We cannot see accounts, transactions or bonus balances.
- Corrections to our guides are reviewed each time a page is updated.
- 18+ only
- Official partner site
- Checked 5 Nov 2026
- Know your limit
Most questions readers have are about their own PJOK account: a deposit that has not landed, a withdrawal still pending, a bonus that has not appeared. Only PJOK can answer those, because only PJOK can see the account. pjok88.net is the official PJOK partner site; we explain how things work, but we have no access to balances or payment records. This page sets out who to contact for what, and what to have ready so the answer comes back quicker.
Contacting PJOK support
Open PJOK on pjok.net, pjok.vip, jili5222.com or the app, sign in, and look for the live chat icon or the help or customer service section. Support hours were not confirmed, so the chat screen itself is the best guide to availability.
Be wary of anyone who contacts you first claiming to be PJOK support, especially through personal messaging apps. Real support does not need your password, OTP or wallet PIN.
What to have ready
A clear message with the right details saves a long back-and-forth:
For stuck payments, the payment problems guide explains what usually causes them, and the withdrawal guide covers the normal checks.
- Your PJOK username (never your password)
- The method used: bKash, Nagad, Rocket, Upay or USDT
- Amount in Taka and the date and time
- Transaction ID or a screenshot of the wallet receipt
- What you expected to happen and what happened instead
Which contact for which question
| Question | Who can answer |
|---|---|
| Login or password | PJOK support |
| Deposit or withdrawal | PJOK support |
| Bonus credit or terms | PJOK support |
| How a feature works in general | Our guides |
| An error in one of our guides | Reviewed at the next update |
Corrections to our guides
We do not run a public inbox or feedback form. Pages are checked against PJOK whenever we update them, and each brand fact shows the date it was seen. If something on PJOK differs from a page here, follow PJOK, which is always the current source. The about page explains how we check facts.